Overall best customer service for a home improvement project!
"Atlas Floors Carpet One gave us the best overall customer service
for a home improvement project that we've ever received. They installed
carpet, tile and wood floors throughout our entire home. There were two
different groups of installers, but the best part was they were able to
integrate the work through the house. They worked to provide us with the
least amount of interruption that we could have expected with such a project.
That was very important, as I work out of an office in my home.
They were helpful and considerate, and they did the work quickly. They
were clean, and there was no damage to personal items during the process.
The end result is wonderful! We're very happy with the group, and
we will use them again for anything else we do in the home.
You can trust the people Atlas Floors sends will not only do a good job,
but that they will be courteous and considerate of your needs while they
are working on your home. Hands down I would recommend them!" - Scott F.
Quality product and excellent service
"We needed carpet for our son's home which he was remodeling.
We wanted something that looked good, was of high quality and wouldn't
blow his budget. We, also, didn't want to be pressured into buying
something on the spot. I am happy to say all of our needs were met by
Rodney at Atlas Floors at the Loop 1604 location.
He was very professional and knowledgeable. He was patient with our uncertainty.
He made suggestions but was not pushy and we never felt pressured. Once
we decided on a carpet, he did everything possible to get installation
scheduled as early as possible because we were in a bit of a rush.
The carpet was installed as promised, and the installers were very good
at their craft and cleaned up all residue as promised. The carpet looks
beautiful. After installation, Rodney called to make sure I was pleased
and wanted to make sure I had no complaints. This experience was one that
was painless from start to finish. It is wonderful to know that there
are still companies that offer quality products and excellent service." - Luis A.
"From the minute that I walked into the Atlas store on 1604, the service
l! Debbie was wonderful,
& helped me choose the perfect carpet for my budget. Everyone else
that I encountere
d was just as exceptiona
l--Alonzo who measured the rooms, Jessica the installati
r, & the wonderful installers
who said "we'll take care of it for you." Atlas was willing
e my need to split the job into 2 separate days, & they moved all the
making sure that it was placed just as I asked when they were finished.
also made sure that the everything
was clean & neat before they left. Great job!" - Nicki M.
I would recommend this company to any of my friends
"From the time we walked In the doors, to the last piece of tile put
in we recieved nothing but outstanding service, Rodney met all our needs
and answered all our questions, when I was picking the grout for my floors
he instantly knew I was trying to match the color and he was so helpful
there, Rodney even called and talked to us about how we could save money
by doing this or that, Loved Loved Loved the personal attention that was
given, the Men that cam to our house to put the floor in we're also
so very nice, they would ask questions to make sure that I was getting
just what I wanted, they were fast! My floors look absolutely Beautiful!
Thank you so Much Atlas for all the awesome work that you provided! If
I ever need to buy flooring again, I will be returning! One Very Happy
Customer!" - Katharine R.
"We are preparing our home for sale and needed the vinyl floor replaced
in three bathrooms. Our realtor recommended Atlas Floors Carpet One, and
we're so glad we took his advice. On a busy Saturday, Janet thoroughly
explained the product choices, helped us make a selection, and provided
a sample to take home before finalizing the purchase. We also took home
carpet samples for an area rug in the new home. Next day we returned with
a color choice on the carpet, but chose a different color and pattern
on the vinyl flooring. Janet set it up for us, and everything went like
clockwork--from the person who came to our home to take the room measurements,
to the installers Jess and Joe, to the plumbers who reinstalled the toilets,
and also the delivery of the area rug. Everyone was courteous, friendly
and helpful, efficient with time, expert in their specialty, and answered
all our questions--true professionals. The bathrooms look beautiful--better
than when new; and we love the area rug. Thanks Janet and the Atlas Floors
Carpet One staff for an outstanding experience. If we have future flooring
needs, we'll be back!" - Debra M.
Amazing experience; Love our new hardwood floors!
"Atlas Floors Carpet One is amazing. My wife and I are both incredibly
satisfied with our service and the work they did. They were not pushy
at all, but were still very helpful. They helped us make the right decision
for our floors. Rodney in particular was very helpful and awesome. He
brought in several samples of different floors, and that helped us make
our selection. They ended up installing hardwood floors on the first floor
of our two-story home, and it looks great. We love our new floors. We
had tile floors before, and they looked so dirty. Now with the hardwood
floors, they look so shiny and beautiful. We don't have to do much
to clean them, and they are very easy to maintain. They also provided
area rugs that look great. We had a special size that we needed, and they
were able to accommodate that. We are runners, and sometimes we track,
so it is very important to us to have area rugs." - Joe M.
The BEST Flooring Company
"Our experience with Atlas Floors was fantastic! This is the second
time we have done business with Atlas and each time has been wonderful.
The initial phone call was with the most pleasant person first of all.
Then I talked with Rodney Cooper. He understood that he would be working
with my 86 year mom trying to get new flooring. Not only was he soooo
patient, he helped her pick exactly what she wanted when he came to her
home. She is now the happiest person I have seen in years. She is so proud
of her new floors! I will always recommend Atlas Floors to all my friends
and family." - D. Roberts